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How to retain expert and efficient employees


• The following assignment is my capstone course. I have attached the proposal that covers key requirements for this particular paper. You will be writing about key course objectives and chapters from the text book that have been prearranged, they are mentioned in the attached proposal. The course that that you will be writing about is MSA 603 Strategic Planning for the Administrator. There must be 6 to 10 scholarly references. Reference textbook as well.

Paper Topic: How to retain expert and efficient employees. (Keep in mind I am an HR Manager at Lowes. When looking at Lowe’s retention rate, I noticed the lack of clarity about promotion potential amongst Customer Service Associates (CSAs) during exit interviews. Nearly 80 percent of associates were unaware of career advancement opportunities. To resolve this problem, I will create a career roadmap presentation that will be presented during orientation. The roadmap will layout career pathways, and the management team will meet quarterly with associates to work on personal career goals after all 4 papers are complete I will use this paper along with the others to assist me with creating a career roadmap.) You will only be focusing on what’s mentioned in the proposal for this particular paper. • Papers must include the following: 1. Title Page. The title should be descriptive and suggest the paper’s purpose 2. Table of Contentsw 3. Contain an introduction, body of paper, and conclusion. 4. Appendices (if applicable

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